Ask Journella anything.
Journella is a warm, focused productivity app for notes, tasks, events, and AI-assisted planning. This page is designed to serve as the app’s Support URL for App Store and public web use.
Write and edit notes, then jump back to them quickly from home, search, or AI follow-ups.
Keep tasks and calendar items together so your day stays visible at a glance.
Journella supports both local AI and remote AI, plus voice input and quick actions.
What Journella does
Home
See your recent notes, tasks, and upcoming events in one place, with quick shortcuts into each item.
Notes
Capture thoughts, drafts, and personal writing, then reopen them from search or AI follow-up actions.
Tasks
Create to-dos, track completion, and optionally export Journella tasks into Apple Reminders.
Calendar
Manage events inside Journella and optionally connect with Apple Calendar for import and export workflows.
Search
Find notes, tasks, and events from a single search surface.
Ask AI
Use AI prompts, suggestions, voice input, and quick actions to create notes, tasks, and events faster.
Common help topics
I can’t use voice input
Make sure Journella has permission for both Microphone and Speech Recognition in iOS Settings. Voice transcription depends on both.
Apple Calendar or Apple Reminders is not showing my data
Open Journella settings and check that full access has been granted for the relevant Apple integration. Then use Refresh Apple imports.
Why is AI behaving differently on different devices?
Journella supports Local AI and Remote AI. Local AI availability depends on device support, while Remote AI uses cloud processing.
I can’t find something I created
Use Search to look across notes, tasks, and events. You can also reopen items from the Home screen sections and item shortcuts.
Do I need an account?
Journella includes sign-in and registration flows, but not every feature necessarily requires authentication. Account-related issues should include the email address you used when contacting support.
When contacting support
Please include as many of these details as possible:
- Your device model and iOS version.
- The Journella version you are using.
- Which feature is affected: Notes, Tasks, Calendar, Search, Ask AI, voice input, or Apple integrations.
- What you expected to happen and what happened instead.
- Whether the issue happens every time or only sometimes.